Privacy Policy
Effective Date: January 1, 2026
Company Name: Reliable Solutions Northwest LLC
Contact Email: deidre@reliablesolutionsnorthwest.com
Service Area: Mason County, and North Mason County, Bremerton, Port Orchard, Silverdale, Thurston County, Some of Lewis County, Some of Gig Harbor
1. Overview
Reliable Solutions Northwest LLC ("we," "our," or "us") respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (reliablesolutionsnorthwest.com) or request our handyman, property maintenance, and hauling services.
2. Information We Collect
We collect information that you voluntarily provide to us when you fill out contact forms, request estimates, or communicate with us directly. This may include:
Contact Information: Name, phone number, email address, and service property address.
Service Details: Information regarding the specific repairs, handyman work, accessibility modifications, or junk removal services you require.
Communications: Records of emails, text messages, or phone calls between you and our team.
3. How We Use Your Information
We use the information we collect solely for business operations and customer service purposes, including:
Scheduling, providing, and invoicing for home repair and maintenance services.
Communicating regarding appointments, estimates, and project updates.
Improving our website and customer service offerings.
Complying with legal and tax obligations in the State of Washington.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers or subcontractors strictly as necessary to perform our business operations (e.g., waste disposal facilities or specialized trade partners), or if required by Washington State law.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse. However, no electronic transmission over the internet is 100% secure.
6. Your Rights & Choices
You may contact us at any time via services@reliablesolutionsnorthwest.com to:
Request access to the personal data we hold about you.
Request correction or deletion of your personal data.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. The updated policy will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: deidre@reliablesolutionsnorthwest.com
Location: Shelton / Grapeview, WA 98584